This course provides an overview of the On Key 5 Service Management functionality. It also shows how to configure triggers, notifications and service level agreements.

 

Duration: 2 hours

Create new account

Duration (Notional Hours): 2
Catalogue category: OK
Course Mode of Delivery: Elearning
Accreditation status: No
How must the course hours be allocated?: Course
Course Cost (R): 600
Long Term Enrolment: No
CPD Points: 0

This course explains the purpose of capturing work order feedback and provides an overview of how to capture different types of work order feedback.

 

Duration: 2 hours

Create new account

Duration (Notional Hours): 2
Catalogue category: OK
Course Mode of Delivery: Elearning
Accreditation status: No
How must the course hours be allocated?: Course
Course Cost (R): 300
Long Term Enrolment: No
CPD Points: 0

This course is an overview of the daily allocation phase. It discusses some daily allocation concepts and shows how to perform the steps to allocate work task labour items to staff members.

 

Duration: 2 hours 

Create new account

Duration (Notional Hours): 2
Catalogue category: OK
Course Mode of Delivery: Elearning
Accreditation status: No
How must the course hours be allocated?: Course
Course Cost (R): 300
Long Term Enrolment: No
CPD Points: 0

This course is an overview of the scheduling phase of planning and scheduling work orders. It explains some On Key 5 concepts and will show you how to perform the steps required to schedule work.

 

Duration: 2 hours 

Create new account

Duration (Notional Hours): 2
Catalogue category: OK
Course Mode of Delivery: Elearning
Accreditation status: No
How must the course hours be allocated?: Course
Course Cost (R): 365
Long Term Enrolment: No
CPD Points: 0

This course is an overview of the planning phase of planning and scheduling work orders. It explains concepts and will show you how to perform the steps required to plan work.

 

Duration: 2 hours

Create new account

Duration (Notional Hours): 2
Catalogue category: OK
Course Mode of Delivery: Elearning
Accreditation status: No
How must the course hours be allocated?: Course
Course Cost (R): 300
Long Term Enrolment: No
CPD Points: 0

This course explains the purpose of work order validation. It also shows how to validate and merge work orders using On Key 5.

 

Duration: 2 hours

Create new account

Duration (Notional Hours): 2
Catalogue category: OK
Course Mode of Delivery: Elearning
Accreditation status: No
How must the course hours be allocated?: Course
Course Cost (R): 300
Long Term Enrolment: No
CPD Points: 0

This course provides an overview of how to create work requests and work orders for unscheduled maintenance work.


Duration: 2 hours

Create new account

Duration (Notional Hours): 2
Catalogue category: OK
Course Mode of Delivery: Elearning
Accreditation status: No
How must the course hours be allocated?: Course
Course Cost (R): 300
Long Term Enrolment: No
CPD Points: 0

This course provides an overview of the time loss configuration in On Key 5. It shows you how to create time loss catergories, time loss types and time loss reasons.

 

Duration: 1.5 hours

Create new account

Duration (Notional Hours): 1.5
Catalogue category: OK
Course Mode of Delivery: Elearning
Accreditation status: No
How must the course hours be allocated?: Course
Course Cost (R): 300
Long Term Enrolment: No
CPD Points: 0

This course provides an overview of the work order master data configuration that is required before creating work orders in On Key 5.

 

Duration: 2 hours

Create new account

Duration (Notional Hours): 2
Catalogue category: OK
Course Mode of Delivery: Elearning
Accreditation status: No
How must the course hours be allocated?: Course
Course Cost (R): 185
Long Term Enrolment: No
CPD Points: 0