This
course provides an overview of the On Key 5 Service Management functionality. It
also shows how to configure triggers, notifications and service level
agreements.
Duration: 2 hours
This
course explains the purpose of capturing work order feedback and provides an
overview of how to capture different types of work order feedback.
Duration: 2 hours
This
course is an overview of the daily allocation phase. It discusses some daily
allocation concepts and shows how to perform the steps to allocate work task
labour items to staff members.
Duration: 2 hours
This
course is an overview of the scheduling phase of planning and scheduling
work orders. It explains some On Key 5 concepts and will show you how to perfom
the steps required to schedule work.
Duration: 2 hours
This
course is an overview of the planning phase of planning and scheduling
work orders. It explains concepts and will show you how to perform the steps
required to plan work.
Duration: 2 hours
This course explains the purpose of work order validation. It also shows how to validate and merge work orders using On Key 5.
Duration: 2 hours
This course provices an overview of how to create work requests and work orders for unscheduled maintenance work.
Duration: 2 hours
This
course provides an overview of the time loss configuration in On Key 5. It shows
you how to create time loss catergories, time loss types and time loss reasons.
Duration: 1.5 hours
This course provides an overview of the work order master data configuration that is required before creating work orders in On Key 5.
Duration: 2 hours
