
A receptionist or frontline person is the gateway to every company. The objective of the course is for the receptionist to acquire the skills of dealing with different character types both telephonically and face-to-face.
Duration (Notional Hours): 8
Catalogue category: Other
Course Mode of Delivery: Facilitated learning
Accreditation status: No
How must the course hours be allocated?: Form
Course Cost (R): 0
Long Term Enrolment: No
CPD Points: 0