
This course is aimed at training front line operational teams to solve day-to-day problems by applying simple root cause analysis. It also gives these learners the context of where their problem-solving efforts fit into the larger, company-wide focused improvement efforts, as well as the process of selecting and implementing the solutions, and confirming that they have been successful.
Note: This course does not cover complex problem solving. Complex problem solving is dealt with in our Structured Problem Solving course.
Duration: 24 hours