An Introduction to Maintenance Work Management

This course covers the “engine room” of the Maintenance Department – the maintenance work management process, from the triggering of a work request and its validation, to the scoping and planning of the work, its resourcing, scheduling, allocation and execution. It covers the principles and best practices for each step, as well as the responsibilities, possible pitfalls, and the KPIs to measure their success. The course also emphasises the importance of complete and accurate work order feedback, as well as the use of systems and technologies to streamline the process.

Duration: 2.5 hours